Help Centre
Frequently asked
questions
Can't find what you're looking for? Reach us at hello@sundayelliot.com — we respond within 2 business days.
Shipping & Delivery
Yes — we offer free standard shipping on all orders over $75. Orders under $75 are subject to a flat shipping rate, calculated at checkout.
Standard shipping typically takes 5–8 business days. Expedited options are available at checkout for faster delivery. Please note that processing time of 1–2 business days applies to all orders before they ship.
We currently ship within the United States. International shipping is something we're working on — sign up for our newsletter to be the first to know when we expand.
Absolutely. During checkout, simply enter the delivery address where you'd like your order to be sent. This is especially handy for gifting.
Returns & Exchanges
We want you to love what you receive. We accept returns on eligible items within 30 days of delivery.
Email us at hello@sundayelliot.com with your order number and reason for return. We'll respond within 2 business days with next steps.
Return shipping costs are the responsibility of the customer. We recommend using a trackable method, as we are unable to accept responsibility for lost return packages.
Once your return is received and inspected, you'll receive either a full refund to your original payment method or store credit — whichever you prefer.
Items marked as final sale are not eligible for return or exchange. This will always be clearly noted on the product page.
We're so sorry to hear that. Please contact us hello@sundayelliot.com and we'll make it right.
Fabric & Materials
Every fabric we use is organic cotton at its foundation, chosen for the way it feels against new skin. We work with a considered range — organic combed cotton jersey, soft brushed cotton for cooler days, breathable cotton gauze, and gentle cotton ribbing — each one selected slowly, with attention to softness, breathability, and how well it wears over time. The composition of every piece is thought through with care, so what rests against your baby is only ever what we would choose for our own.
Yes. We are intentional about everything we use — no harsh chemicals, no synthetic shortcuts. Our organic cotton is grown and processed with the most sensitive skin in mind.
Yes. Our organic cotton is sourced from certified farms that meet strict standards for responsible and chemical-free growing practices.
Every print in our collection is hand-painted by a real artist — never AI-generated. We work with artists from around the world to create illustrations that are as carefully made as the clothing itself.
Care Instructions
We recommend washing on a gentle cold cycle and laying flat to dry to preserve the shape and softness of your pieces. Full care instructions are included on every garment label.
Turn printed garments inside out before washing to protect the design. Wash on cold and avoid excessive heat in the dryer. With the right care, our prints are made to stay beautiful well beyond the first wear.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number to follow your order's journey directly on the carrier's website.
Please check your spam or junk folder first. If you still can't find it, email us at hello@sundayelliot.com with your order number and we'll look into it right away.
We're sorry to hear that, contact us at hello@sundayelliot.com and we'll be happy to help resolve it.
Wholesale & Stockists
We are selectively open to wholesale partnerships with boutiques and retailers who share our values. If you're interested, please reach out to us at wholesale@sundayelliot.com with a little about your store.
We are currently an online-first brand. A list of retail stockists will be available here as we grow. Sign up for our newsletter to stay in the loop.
